The Backstory

‍
“I saw the need for Handoffs from multiple angles. As a customer working with many vendors, I experienced first-hand the confusion and inefficiency of getting handed off to different points of contact within an organization, or worse yet, to no one in particular. Additionally, my teams have been responsible for helping onboard customers and the information to pass between different points of contact throughout the process was disorganized and lacking. These personal pain points made me think it was time to create a better experience for everyone involved.”